Terms
These terms apply when you use this website or buy from Greymont (“Greymont”, “we”, “us”). By placing an order you agree to them, so please read them alongside our Shipping, Returns and Privacy policies.
Products
Our bags are made in genuine leather and finished by hand. Natural variations in grain, texture, colour and markings are part of the material and are not defects. We make every effort to show products accurately, but colours can look slightly different depending on your screen. Dimensions are approximate.
Prices & payment
All prices are in Indian Rupees (₹) and include applicable taxes. Shipping is calculated at checkout before you pay. Payments are processed securely by our payment partners. We reserve the right to correct pricing errors. If a product was listed at the wrong price, we'll contact you before dispatch and you can choose to continue or cancel for a full refund.
Orders
Your order is confirmed when you receive our order-confirmation email. We may cancel an order and refund you in full if a product is unavailable, if there's a pricing or listing error, or if we suspect fraudulent activity.
Shipping, returns & cancellations
Delivery, returns, refunds and cancellations are covered by our Shipping policy and Returns & refunds policy, which form part of these terms.
Use of this website
All content on this site, including text, photographs, designs and the Greymont name, belongs to us and may not be copied or reused without our written permission. You agree not to misuse the site or attempt to interfere with how it works.
Liability
To the extent the law allows, our liability for any order is limited to the amount you paid for it. Nothing in these terms limits your rights as a consumer under Indian law.
Governing law
These terms are governed by the laws of India. Any dispute is subject to the jurisdiction of the courts at the location of our registered address.
Grievances & contact
For any complaint or question about these terms, contact our grievance officer using the details below. We acknowledge complaints within 48 hours and aim to resolve them within one month, as required by the Consumer Protection (E-Commerce) Rules, 2020.
- Business name
- Greymont
- info@greymont.co.in